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Product / Service Audit Target Market Definition        
Who wants your service?   Why?   How do you know?
 
 
As an expert in your field, you have a powerful gut feel about who needs your service, and why. But nothing can replace the immediate knowledge that comes from direct contact with an interested prospect. In structured conversations with real prospects we identify each of these elements in the cluster of need/solution/sale:

► Prospect’s perceived needs
► Needs ranking -  value, impact, timeframe
► Prospect’s perceived solutions
► Solutions ranking - availability, effectiveness, completeness
► Buying Process - budget, schedule, evaluation, review, approval
► Buying Team - users, champions, recommenders, approvers
 
 
How do you get this type of information from prospects who are difficult to reach at all, much less having time to answer 20 questions with you on the telephone? We use several tools:

► On-line surveys
► Telephone surveys
► Personal interviews
► Live focus groups

We ask the questions, you get the answers from live prospects. Your service offer improves dramatically. Request the white paper.
   
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